Before work
A clear problem statement, proposed scope, price assumptions and explanation of permits or further investigation.
BasementFloodingProtection.ca
A transparent standard for scope, communication, workmanship and records. Rather than publishing unattributed sample reviews, this page explains the service standards a homeowner should expect from a flood-protection contractor.
Private service by Ouellette Plumbing. We are not the City of Toronto.

A clear problem statement, proposed scope, price assumptions and explanation of permits or further investigation.
Respectful communication, protection of the work area, attention to safety and notice of unexpected conditions.
Operation and maintenance instructions, itemized records, inspection information and a clear point of contact.
Start with a clear assessment of the plumbing and drainage risk.